Refund policy

Due to the perishable nature of our fresh greenery products, all sales are final and we do not accept returns under any circumstances.

Refunds may be considered on a case-by-case basis only if a claim is submitted within 3 days of receiving your order. To be eligible for review:

• You must provide clear photos of the product and packaging.

• Claims must be sent to our team by email within the 3-day window.

• We do not issue refunds for issues resulting from buyer negligence, including but not limited to:

  • Leaving products in the box for extended periods

  • Exposure to direct sunlight or extreme temperatures

  • Improper storage or handling after delivery

We take great pride in the quality of our greens and strive to ensure every order arrives fresh and beautiful. If you have any concerns, please reach out promptly so we can assist.